Sunday, August 22, 2010

Contact Center Specialist

Employer TE Data


Job Title Contact Center Specialist

Country Egypt

Job Category Computer Education, Customer Service, Information Technology

Job Type Full Time

Description The job holder is responsible of creating technical tickets for customer’s problems and handling orders, rapidly responding to the customer and assisting the customer with installation and basic questions. He is also responsible of providing the customer with knowledge about ADSL service, escalating issues to second level support, following customer problems and achieving customer satisfaction, increasing businesses diversify and products, and having the ability to receive and handling the complaints and providing technical support to the customers

Qualifications Years of Experience: 0 - 1 Education:Bachelor degree Specific Skills: Fluent in spoken and written English Language and computer skills

Gender Male

Education major Information Technology

Experience 0 – New Graduate Years.

Salary (L.E.) Negotiable

Job Contact Person HR

Job Contact Email maha.bassili@tedata.net