Monday, April 11, 2011

Inbound Sales Agent

Employer LINKdotNET
Job Title Inbound Sales Agent

Languages Fluent in spoken and written English & Arabic.
Country Egypt
Job Category Sales
Job Type Full Time
Description *Receives and provides full info regarding the service to incoming calls from customers requesting the companys service *Uses sales script for phone calls within target sectors, using on line applications and other sources of information. *Initiates sales deals and achieves sales quota for our services *Submits Sales status reports on daily basis to inbound manager *Handles cancellation accounts in order to get it back *Handles customer inquires about ADSL & small service ( domain & mail & hosting ) and LinkdotNet products *Handles customer and educate them to call right department *Manages hours shift daily to have a great result at the end. *Tries to handle escalated customer calls regarding problems, providing complete customer satisfaction.
Qualifications *Bachelor degree *Minimum 1 year experience in a similar position *Good sales knowledge & phone skills *Ability to work over the phone for long hours. *Good Communication Skills and negotiation Skills *Ability to exercise scheduling flexibility (work holidays, split days off, late evenings and weekends) *Fluent in spoken and written English and Arabic.
Gender Male
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Comments All applicants must be resident in Alexandria.
Job Contact Person Ms. Marwa Kamel
Job Contact Email marwa.kamel@mail.link.net