Tuesday, September 13, 2011

Regional Administrator ( RA )

A Multinational Company is seeking a Regional Administrator ( RA ) with the following qualifications:




1- from 2 to 4 years of experience in the same field

2- Preferable IT Study

3-Excellent Communication Skills

... 4-Strong Time Management Skills

5-Excellent Teamwork Skills



the main tasks of the job are:

- Helpdesk activities (Support users from Egypt and outside Egypt on different applications)

- Act as a first level support

- diagnose and resolve technical hardware and software issues

- research questions using available information resources

- advise user on appropriate action

- Follow predefined escalation matrix

- log all help desk ticket

- Prepare activity reports



if you are interested please send your CV to hisham.elsaied@cegedim.com , write in the title ( RA ).