Wednesday, January 18, 2012

Instant Service Agent

Employer InterContinental & Holiday Inn Cairo Citystars Hotels
Job Title Instant Service Agent
Country Egypt
Job Category Hotels
Job Type Full Time

Description Job Summary To ensure the console and complete office duties in the telephone department . — To answer and transfer all calls to the correct extension politely and efficiently — To convey messages to guests and administration when necessary — To take care of all guest and administration needs i.e. credit card calls and charged correctly, etc — To update the noticeboard and read the instruction book and memo file every shift — To ensure that all information is handed on to all colleagues either during their shift and at
Qualifications 1-Good Customer Service Orientation 2-Planning/Organizing 3-Adaptability/Flexibility 4-Drive for Results
Gender Any
Education major Tourism
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Job Contact Info. tarek.mahmoud@interconticitystars.com