IT Manager: 10 + years of experience

IT Manager: 10 + years of experience
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1. Manage information technology and computer systems
 Plan, organize, direct, control and evaluate the operations of information systems and electronic
data processing (EDP)

 Develop and implement policies and procedures for electronic data processing and computer
systems operations and development
 Meet with managers to discuss system requirements, specifications, costs and timelines
 Hire and manage information systems personnel and contractors to design, develop, implement,
operate and administer computer and telecommunications software, networks and information
systems
 Control the computer systems budgets and expenditures

2. Ensure technology is accessible and equipped with current hardware and software
Main Activities
 Troubleshoot hardware, software and network operating system
 Be familiar with all hardware and software
 Be familiar with network operating system
 Provide orientation to new users of existing technology
 Train staff about potential uses of existing technology
 Train staff about new and potential use
 Provide individual training and support on request
 Provide recommendations about accessing information and support
 Maintain current and accurate inventory of technology hardware, software and resources

3. Monitor and maintain technology to ensure maximum access
Main Activities
 Troubleshoot all technology issues
 Maintain log and/or list of required repairs and maintenance
 Make recommendations about purchase of technology resources
 Research current and potential resources and services
 Provide network access to all staff and students
 Install work stations
 Connect and set up hardware
 Load all required software
 Provide network accounts and passwords as required
 Monitor security of all technology
 Install and maintain Foolproof and passwords
 Input and maintain IP addresses
 Advise staff of security breach and/or change in password or security status
 Ensure installation of lock out programs
 Identify and prepare hardware for disposal when appropriate
 Ensure hardware is stripped and secured before disposal

4. Perform other related duties as required during working hours

Zahra.Fakhry@mashreqgroup.com