Tuesday, March 20, 2012

Business Power - Customer Satisfaction Specialist

Employer Business Power
Job Title Customer Satisfaction Specialist
Languages Fluent English
Country Egypt
Job Category Customer Service

Job Type Full Time
Description -Implement and effectively manage employee development policies, programmes and processes which focus upon the identification and enhancement of critical skills. —Implement and effectively manage Customer Satisfaction and Loyalty policies, programmes and processes which focus on the identification of key causals within the region - in support of company goals. —Manage Policy Deployment to ensure integration within the Management Process ensuring that the Entity is responsive and adaptable in meeting the Business Plan targets. —Manage the recruitment and retention of staff effectively to meet the needs of the organization today and in the future. Manage MRP, ensuring succession plans - Guide and counsel line managers of employee related issues. Champion Xteams, CCMS, Customer First and Hay Grading for the region
Qualifications Minimum 3 years experience - fluent English - Good communicator and motivator - Good leadership skills with the ability to influence Senior Management
Gender Any
Experience 3 - 5 Years.
Other Skills presentable - customer oriented
Salary (L.E.) Negotiable
Job Contact Info. hr@businesspowereg.com