Friday, March 2, 2012

Duty Manager

Employer InterContinental & Holiday Inn Cairo Citystars Hotels
Job Title Duty Manager
Languages Arabic (mother tongue), English
Country Egypt
Job Category Hotels

Job Type Full Time
Description 1 Reacts to situations to ensure guests receive prompt attention and personal recognition throughout the hotel. 2 Responds to guest needs and resolves related problems maintaining record for management. 3. Ensures VIPs and Six Continent Club Member guests receive special attention. 4. Provides input for Front Office meetings. 5. Controls room allocations.
Qualifications This position requires exemplary motivational, supervisory and customer service skills. A hotel duty manager must inspire his or her staff to always put customers needs first and consistently display a professional and friendly attitude. Organizational skills are necessary to prioritize and delegate jobs to maintain smooth daily operations. Proficiency in conflict resolution is needed to resolve guest issues. Public relations abilities are helpful in promoting the business to the community.
Gender Any
Education major Hotel Management
Experience 3 - 5 Years.
Other Skills Good peoples relations, communication skills, Opera PMS system and good computing skills.
Salary (L.E.) Negotiable
Job Contact Info. tarek.mahmoud@interconticitystars.com