TECHNICAL SUPPORT ADMINISTRATOR NEEDED FOR AN INTERNATIONAL COMPANY WORK IN DIESEL GENERATORS FIELD
with the below criteria:
Main Job Tasks and Responsibilities
•Provide technical support the company’s employees
Day to day support of all general infrastructure and information systems
•Setup and configuration of computer and hardware standard operating systems (SOP) and all software layers
• Capacity planning, commissioning and maintenance of windows servers, mail systems and general server hardware and software
•Basic monitoring of all switches, routers and other electrical low voltage systems
•Solve all user technical issues, questions and queries
•Document standards and procedures relative to the technical environment from both a technical perspective and user operation and ensure they are current and up to date at all times
•Ensure the smooth running and high availability of all systems
•Keep audit records of all hardware and ensure the company is fully and legally licensed at all levels
•Ensure a high level of user satisfaction with all technology systems
•Provide input into strategic improvements and developments throughout the business
•Proactively identify user and business technology requirements and put forward ideas and solutions for formal approval
•Create business relationships with technology suppliers and maintain relationships to ensure the supply of competitive and relevant products and services.
Job Requirements
•Bachelor of IT or equivalent educational certificate
•2-5 Experience years of general technical support
•Hardware (desktop + laptop) setup, configuration and deployment
•Microsoft Windows 7 & Microsoft Windows Server
Interested candidates can send their CV with a recent photo to this e-mail with a subject line (IT-001): hr@cooltecheg.com
