Position: Onsite Technical Support Representative
Fast Support is seeking dedicated and motivated employees looking for a career in customer service / technical support
1. Onsite Troubleshooting a variety of technical and non-technical issues customers are having with their PC and DSL problem
2. Onsite Provide technical support for level one escalation issues via helpdesk.
3. Onsite performs miscellaneous job-related duties as assigned.
Required Skills:
· Excellent written and verbal communication skills in the English language.
· Ability to work well with a team in a fast paced, constantly changed environment and follow instructions from supervisors and senior colleagues.
· Outstanding customer service skills and a dedication to the customer service experience.
· Dependable to be at work during assigned shifts and to complete work as expected.
· Knowledge of FTP, DNS, cPanel and WHM preferred.
· Ability to multitask and meet specific goals set by supervisors and management.
· Experience with documenting procedures.
Please write in the mail subject the title (Onsite Technical Support Representative) .
recruitment@fast-eg.com
