Monday, January 17, 2011

Call Center Agent

Employer Premier Services & Recruitment


Job Title Call Center Agent

Languages *English must be very good.

Country Egypt

Job Category

Job Type Full Time

Description *Answer phones professionally.*Respond to customer inquiries.*Research required information using available resources.*Handle and resolve customer complaints.*Provide customers with product and service information.*Process orders, forms and applications.*Identify and escalate priority issues.*Route calls to appropriate resource.*Follow up customer calls where necessary.*Complete call logs and all call reports.

Qualifications *Holds a bachelor degree from any recognized university.

Gender Male

Experience 1 - 2 Years.

Other Skills *high verbal communication skills.*Customer Service Oriented.

Compensations The Salary is 1200 + Transportation provided + Social insurance + Medical Insurance.

Salary (L.E.) Less than 1500

Job Contact Person Amgad El-Sheikh

Job Contact Email amgad.hazem@premieregypt.com