Employer Xceed Contact Center
Job Title Technical Support Agent
Languages Good Command of English Language
Country Egypt
Job Category Computer, Customer Service, Information Technology
Job Type Full Time
Description Identifies, researches, troubleshoots and resolves technical problems that customers may encounter. * Communicates with customers, using the latest technology and web based tools, to provide advanced troubleshooting solutions, to resolve technical issues. * Tracks and monitors the problem to ensure a timely resolution. * Identifies recurring problems and contribute ideas on ways to better solve these problems.
Qualifications Relevant Bachelor Degree. - Excellent Knowledge of ADSL , Excellent knowledge of trouble shooting. - Customer service experience is preferred.
Gender Any
Experience 0 – New Graduate Years.
Salary (L.E.) Negotiable
Comments Please indicate the Job title in the Subject line.
Job Contact Person Recruitment
Job Contact Email asc@xceedcc.com
Job Title Technical Support Agent
Languages Good Command of English Language
Country Egypt
Job Category Computer, Customer Service, Information Technology
Job Type Full Time
Description Identifies, researches, troubleshoots and resolves technical problems that customers may encounter. * Communicates with customers, using the latest technology and web based tools, to provide advanced troubleshooting solutions, to resolve technical issues. * Tracks and monitors the problem to ensure a timely resolution. * Identifies recurring problems and contribute ideas on ways to better solve these problems.
Qualifications Relevant Bachelor Degree. - Excellent Knowledge of ADSL , Excellent knowledge of trouble shooting. - Customer service experience is preferred.
Gender Any
Experience 0 – New Graduate Years.
Salary (L.E.) Negotiable
Comments Please indicate the Job title in the Subject line.
Job Contact Person Recruitment
Job Contact Email asc@xceedcc.com
