System Analyst
Baker Hughes
System Analyst
Job Description:
Under limited supervision;
· Responds to and diagnoses complex hardware, software, and network problems varying in difficulty through discussions with end-users or through hands-on support for PCs, servers, mainframe applications, and hardware.
· May be assisted by electronic help desk tools and problem management systems.
· Interacts with vendors and other functional teams in order to restore services and correct core problems.
· Responds to, diagnoses, configures and deploys hardware in accordance with agreed upon SLAs.
· Simulates user problems to resolve operating difficulties.
· Recommends system modifications to reduce user problems.
· Acts as a liaison to the Customer Services Team.
· May assist lower level specialists or coordinate responsibilities of team.
· Handles special projects as needed.
Key Skills Required:
· Knowledge of network communications and electronic mail administration.
· Working knowledge of Wintel Environment. Skilled in supporting Windows platform and Microsoft Suite, PC software, hardware and peripherals, UNIX, LAN/WAN, messaging, telecommunications, and NSM Tools.
· Strong organizational skills.
· Communication skills
· Proactive Person
· Flexible
Qualifications / Education:
Essential; Bachelor's Degree in IT related field or equivalent. Min. 5+ years of industry experience.
Desirable; A+ Certification in Basic Network Techniques / MCSE. Knowledge of switches and routers.
Skills
Company Profile
Baker Hughes serves the worldwide oil and natural gas industry with reservoir consulting and products and services for drilling, formation evaluation, completion and production. We are a leading provider for high-performance technology that creates value from oil and gas reservoirs. Virtually every product and service we provide is designed to lower costs, reduce risk or improve productivity during activities directly related to hydrocarbon extraction, advancing reservoir performance. Baker Hughes operates in over 90 countries serving independent, international and national oil companies. Our service network is organized into 23 Geomarkets operating in 9 regions and 2 hemispheres. Region and Geomarket management teams work to understand customer needs and coordinate delivery of individual products and comprehensive service solutions that include the right Baker Hughes technologies for the project.
Baker Hughes is an Equal Employment Affirmative Action Employer.
Baker Hughes
System Analyst
Job Description:
Under limited supervision;
· Responds to and diagnoses complex hardware, software, and network problems varying in difficulty through discussions with end-users or through hands-on support for PCs, servers, mainframe applications, and hardware.
· May be assisted by electronic help desk tools and problem management systems.
· Interacts with vendors and other functional teams in order to restore services and correct core problems.
· Responds to, diagnoses, configures and deploys hardware in accordance with agreed upon SLAs.
· Simulates user problems to resolve operating difficulties.
· Recommends system modifications to reduce user problems.
· Acts as a liaison to the Customer Services Team.
· May assist lower level specialists or coordinate responsibilities of team.
· Handles special projects as needed.
Key Skills Required:
· Knowledge of network communications and electronic mail administration.
· Working knowledge of Wintel Environment. Skilled in supporting Windows platform and Microsoft Suite, PC software, hardware and peripherals, UNIX, LAN/WAN, messaging, telecommunications, and NSM Tools.
· Strong organizational skills.
· Communication skills
· Proactive Person
· Flexible
Qualifications / Education:
Essential; Bachelor's Degree in IT related field or equivalent. Min. 5+ years of industry experience.
Desirable; A+ Certification in Basic Network Techniques / MCSE. Knowledge of switches and routers.
Skills
Company Profile
Baker Hughes serves the worldwide oil and natural gas industry with reservoir consulting and products and services for drilling, formation evaluation, completion and production. We are a leading provider for high-performance technology that creates value from oil and gas reservoirs. Virtually every product and service we provide is designed to lower costs, reduce risk or improve productivity during activities directly related to hydrocarbon extraction, advancing reservoir performance. Baker Hughes operates in over 90 countries serving independent, international and national oil companies. Our service network is organized into 23 Geomarkets operating in 9 regions and 2 hemispheres. Region and Geomarket management teams work to understand customer needs and coordinate delivery of individual products and comprehensive service solutions that include the right Baker Hughes technologies for the project.
Baker Hughes is an Equal Employment Affirmative Action Employer.
