urgently needed for a multinational company:
ADSL Technical Support (CS-Tech)
Solve all customers’ inquiries regarding ADSL Service, provide an end-to-end ownership to all inquiries till closure, post resolution call to ensure customer satisfaction and close case Provide customer with appropriate options/right suggestions.
ADSL Requirements
• Very Good in English Language
• Preferred CCNA or MCSE Holder
• ADSL Experience is a plus
ADSL Technical Support Offshore (CS-Tech 3 )
..Requirements:
•Bachelor Degree in Communication or Computer Engineering.
•Excellent English.
•Certified CCNA is a must.
•Certified CCIP or CCNP is preferred.
•Very good user for computer applications including Microsoft Office.
•From 1 to 2 years in customer service experience.
•Excellent Communication, Team Work, Time Management, Problem solving skills
Cairo residence
Wasla provides competitive packages.
To apply Please send your resume indicating the title & Job code to:
rec@wasla.com
