RECPTIONIST / Administrative Support – EGYPT

VACANCY: RECEPTIONIST / Administrative Support – EGYPT FOR A MULTINATIONAL INSURANCE COMPANY 
EXPERIENCE: 3-5 YRS  REQUIREMENTS: EXCELLENT Command Of English, EXCELLENT Presentably , EXCELLENT Computer Skills PURPOSE : To provide excellent service to members, groups, intermediaries and providers reflecting agreed business service standards for all queries and complaints received by telephone, letter, email or fax. These can come from Bupa International Members, Partners, Group Secretaries and Providers.
ACCOUNTABILITIES AND ACTIVITIES Receptionist duties: • Represents Company’s image as the first contact for visitors. • General reception Duties. • Answering calls in a professional manner to ensure a high level of customer service at all times. • Directing callers to appropriate parties and welcoming guests. • Ensuring that the reception area is kept in a neat and tidy order. • Sorting and distributing mails and faxes to appropriate departments. • Review and update the stationary orders. • Maintaining existing database up to date (office supplies, printers, stationery, members contact, etc). • Assist walk in members • Receive contact details for potential members and accordingly send through to the Sales Department.  • Send to members soft copies of requested documents when needed.
Administrative duties: • Issuing and sending the airway bills for the members’ correspondence daily. • Investigate or trace airway bills when requested. • Follow up on all returned documents and call the members or send them emails to get the correct correspondence address and accordingly leave a note on the system for the Service Advisory team to update the new address. • Responsible for the filling for the SAT with co-ordination with info fort. • Review pouches received by intermediaries. • Keeping record for all incoming work flow.
INTERESTED? PLEASE SEND UR RESUME TO : CV@blue-cons.com and put “ RECEPTIONIST / Administrative Support ” in the subject line!
############## WARNING ################## Please don’t send your resume if it is irrelevant to the above OPPORTUNITY. If you insist, to send your resume, please PUT your CURRENT TITLE in the subject line, otherwise, Your Resume WILL GET DISCARDED.