Online And Telesales Executive is required for Optimal Technology Solutions.
OTS is a business platform for digital communication services operating in the MENA region based on four business lines (Messaging, Business Solutions, Mobile Apps and Digital Media).
• Sell, cross and up sell products to potential customers.
• Maximize opportunity of call by either selling products to customer, making
• Appointment for recall or transfer calls when call is not sales related.
• Prepare customer for installation of products sold.
• Interact regularly with other departments to assure full understanding of sales Process
• Create correct logging of customer contact and customer orders.
• Maintain records of customers in their database or files.
• Handle customer questions or problems.
• Need to look up certain customers to send out company profile or promotional letters.
• Need to overcome certain objections from customers, including high prices or favoritism toward a competitive product.
• Need to write sales reports for his/her manager or record sales on CRM.
• Supporting sales team as a telemarketer or sales support when needed.
• Answer telephone calls from potential customers who have been solicited through advertisements.
• Performing day-to-day administrative tasks such as: maintaining information files, maintaining records & reports on CRM fill out business forms or processing orders for merchandises.
General requirements:
• 1 to 2 years experience required in the telesales industry
• V. Good English
If you are interested, Kindly send your CV on jobs@otsdc.com, mentioning in the job title "Telesales".
