Please review the below job specifications and in case you are interested in this position, please email us your updated CV, as to maintain accurate and up to date records of your profile in our database and also if you see one of your friends/colleagues would match the job requirements, please give us the opportunity to help others by passing this email to your friends/colleagues.
We will contact you as soon as we receive a response from our client, whether you are selected or not. You will be advised in both cases.
Communication will be to your email address and/or your mobile phone.
JOB DETAILS:
Job Title: Technical Support Specialist.
Company Field: Automotive.
Job Location: Saudi Arabia, Jeddah.
Education: Engineering
Duties and Responsibility:
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§ Provide/elaborate product information in the form of driver information, maintenance and repair tips to the manufacturer, customers & workshops.
§ Perform technical visits to the customers & workshops and elaborate the proper reports.
§ Monitor the product maintenance performed by the customers.
§ Provide any technical & organizational advice to Fleet Owners.
§ Perform parts inspection and elaborate the proper reports.
§ Provide support to the Pre Delivery Inspection.
§ Elaborate technical reports to the manufacturer.
§ Participate on the Internal Warranty Audits.
§ Elaborate, together with the National Warranty Supervisor, the Warranty Figures (Top 10 Failures, Service Measures, etc.) and communicate with the manufacturer.
§ Conduct correspondence between all the parties (MYNM, Manufacturer, and Customer).
§ Coordinate any technical visit from Manufacturer to Customer.
Qualifications:
§ Minimum 7 years of experience in automobile industry or vehicle service technical sector.
§ Good computer skills & Microsoft Office Tools (Word, Excel, PowerPoint)
§ Good English language spoken, written and understanding.
§ Good presenting skills.
Compensation & Benefits: After the Interview.
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