Thursday, March 3, 2011

French Customer Service Executive

Employer HSBC Electronic Data Service Delivery (Egypt) S.A.E


Job Title French Customer Service Executive

Languages French

Country Egypt

Job Category Banking, Customer Service

Job Type Full Time

Description *To Continually provide high quality services within a certain Service Level Agreement. *Responsible for solving queries & building. *Acquire & update knowledge on procedures related to relevant process. *Meet targets on productivity & accuracy as per the targets and metrics defined for the process.

Qualifications *Excellent command of both written & spoken French language (native / near native accent) * Good command of English *Multi skills *Ability to work on shifts basis. *Good Computer Knowledge (MS Word, Excel & PowerPoint) *Ability to understand & interpret numeric data *1 year experience is an additional requirement.

Gender Any

Experience 0 – New Graduate Years.

Salary (L.E.) Negotiable

Comments *Flexibility to work in Smart Village with Transportation provided on 24/7 shift basis. *Please mention the job title applied for in the subject field, otherwise the C.V will be discarded.

Job Contact Person Aya Farrag

Job Contact Email career.opportunities@hsbc.com