Helpdesk Engineer required for a leading ICT services corporate operating in Egypt. The following are outlines, required qualifications and pre-requisites to be available in the willing applicants:
LOCATION : Egypt
JOB CATEGORY: Outsourcing Services
GENDER : Male
EXPERIENCE : 6 months of experience is a minimum
SALARY (LE): To be set upon offering
COMMENTS : Attach a personal photo with your CV. Only CV's with set criteria will be considered.
QUALIFICATIONS:
==============
* Have the following technical profile:
- Good knowledge and awareness with core infrastructure services (Active Directory, DNS and DHCP).
- Very good experience in MS Windows 2000, XP, Vista and 7 desktop OS (installation and troubleshooting).
- Very good experience in MS Office 2003, 2007 and 2012 (installation and troubleshooting).
- Fair knowledge in diagnosing laptop and PC hardware problems.
- Fair knowledge with physical network concepts.
- Basic knowledge to provide simple technical support for common office machinery and facilities (printers, scanners, telephony, projectors etc...).
- Basic Knowledge in Lotus Notes mail client application, SEP Symantec antivirus application, Microsoft Outlook mail client application is a plus.
* University degree is a requirement. Relevant IT certificates will be a good plus.
* Fluency in English language verbal, reading and writing.
* Very good communication skills and customer handling skills is a must.
* Ability to balance a number of conflicting priorities and make decisions.
* Must be able to maintain focus whilst under pressure.
* Good customer service ethic - ability to stay efficiently connected with business management as well as with end customers whilst avoiding conflict of interests.
* Good team player, takes initiative, accepts accountability and has a sense of urgency.
* Delivery and quality focused.
* Good adherence to policies and procedures.
* Works to achieve both individual and team goals.
For those who are interested and qualified for this job vacancy, please send your CV's to the following e-mail address.
hr@uranium-corp.com
