"Senior Sales" is required for "Nile.Com"
Kindly send your most updated resume with Subject "Senior Sales " to: hr@nilecom.com.eg
Main Operational Responsibilities:
? Closely collaborates with sales team members for the best applicable provision of sales activities
? Performs sales operation activities, including gathering offers, submitting SBO’s, preparing sales orders, following up on all related activities until delivery/service completion, and logging operations/activities records and outcomes
? Handles the proper channeling of client problems, answers general inquiries and complaints
? Follows up on general offers’ handling and proper processing
? Maintains, grows, and builds long term relationships with account portfolio via phone calls, emails, promotions, and job quality follow-up
? Achieves potential leads related activities with Sales Team Members
? Prepares and submits weekly sales orders reports & sales pipeline to supervisor.
? Acts as a liaison between clients and sales administration/logistics team, when and if need be
? Performs operational duties, in collaboration with sales administration/logistics team
? Maintains and works on growing vendors’ database
? Maintains and works on growing customers’ database
? Ensures proper gross profit levels are achieved, through close monitoring and continual improvement plans
? Assists on a limited scope in periodical customers’ satisfaction surveys and follows up on resulting activities in the aim of validating customer satisfaction
? Assists on a limited scope in periodical market intelligence activities
? Works with Customers to ensure timely payments against invoices
? Contributes in promoting and enhancing company culture
? Contributes in promoting and enhancing a positively healthy work environment
? Performs any additional duty as required and assigned by direct supervisor
Note: mainly deals with VIP customers and prospects, as instructed by sales force supervisor, with participation in sales activities related to other less strategic customers and prospects
Tools & Skills needed for the job:
· Experience with enterprise software solutions
· Experience in dealing with large, complex organizations.
· Experience in CRM
· Self-motivation and a good level of autonomy and creativity
· Organizational skills needed for handling multiple priorities
· Skills for the promotion of positive inter-departmental and customer relations
· Ability to perform work activities requiring cooperation, instruction, persuasion, or speaking with others
· Ability to function in a high stress environment, under substantial time pressure
· Resilience abilities
· Hierarchal awareness and commitment to discipline and punctuality
· Ability to perform duties and responsibilities set forth above in a consistent and efficient manner
Essential Educational Background & Experience:
? High School diploma or general business education degree (GED) required.
? Prior experience within industry is a plus (Three to Four years of related work experience)
? Good English and Arabic verbal and written command
? Prior PC knowledge/command of Windows based applications
Specific Technical Competencies (directly related to the job):
? Extensive technical competency in sales management
? Good technical competency in all aspects of Supplier Relationship Management
? Strong understanding of customer and market dynamics and requirements
? Proven leadership and ability to drive sales operations
? Good technical competency in project management
