Job Title Customer Service Agent
Country Egypt
Job Category Call Center
Job Type Full Time
Description •Solving and handling all cardholders Problems & Complaints to the utmost satisfaction. •Applying banks policies and requirements for cardholders’ demands. •Delivering cardholders complaints & requests to their banks when needed via email or phone. •Answering customers Inquiries about cards issues and some of the bank services or offers. •Filling and filing the required reports. •Following up emails and faxes received from all banks. •Taking actions on cards by changing cards status as activation for new cards & deactivation for stolen or lost cards, etc…
Qualifications Education: University Graduate. Experience: Fresh graduate. Languages: Fluent command for English & French. Computer Skills : Microsoft Windows, Word, Excel & Outlook
Gender Male
Experience 0 – New Graduate Years.
Other Skills Oral Comprehension & Expression, Speech Clarity, Near Vision, Number Facility, Written Expression.
Salary (L.E.) Negotiable
Job Contact Person Walid Mohamed
Job Contact Email vacan2009@gmail.com
Country Egypt
Job Category Call Center
Job Type Full Time
Description •Solving and handling all cardholders Problems & Complaints to the utmost satisfaction. •Applying banks policies and requirements for cardholders’ demands. •Delivering cardholders complaints & requests to their banks when needed via email or phone. •Answering customers Inquiries about cards issues and some of the bank services or offers. •Filling and filing the required reports. •Following up emails and faxes received from all banks. •Taking actions on cards by changing cards status as activation for new cards & deactivation for stolen or lost cards, etc…
Qualifications Education: University Graduate. Experience: Fresh graduate. Languages: Fluent command for English & French. Computer Skills : Microsoft Windows, Word, Excel & Outlook
Gender Male
Experience 0 – New Graduate Years.
Other Skills Oral Comprehension & Expression, Speech Clarity, Near Vision, Number Facility, Written Expression.
Salary (L.E.) Negotiable
Job Contact Person Walid Mohamed
Job Contact Email vacan2009@gmail.com
