Job Title Online Community Moderator
Country Egypt
Job Category Internet
Job Type Full Time
Description The Online Community Moderator will implement the Companys Online Community Moderation Strategy, monitoring and moderating user-generated content to ensure that the online community is maintained as a safe and fun environment. This role coordinates with the internal Community Management team to support its mission, ensuring a safe and legal community environment, promoting excellent customer service and helping to cultivate a strong community around the brand.
Qualifications Great knowledge of online legal issues and cool under pressure •Strong organizational and multitasking skills, and a proactive approach • Working operational knowledge and understanding of online community platform moderation tools (Forums, Blogs, Photo Uploads, Commenting etc.) • Knowledge of the Company’s industry and targeted demographics’ culture, as well as Internet culture • Ability to effectively communicate information and report statistics • Team player, detail focused and reliable • Good technical understanding and can pick up new tools quickly • Have a good knowledge of principles of customer service •Availability to work days, evening, nights, as well as weekends as and when required.
Gender Any
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Job Contact Info. jobs@smstechnology.net
Country Egypt
Job Category Internet
Job Type Full Time
Description The Online Community Moderator will implement the Companys Online Community Moderation Strategy, monitoring and moderating user-generated content to ensure that the online community is maintained as a safe and fun environment. This role coordinates with the internal Community Management team to support its mission, ensuring a safe and legal community environment, promoting excellent customer service and helping to cultivate a strong community around the brand.
Qualifications Great knowledge of online legal issues and cool under pressure •Strong organizational and multitasking skills, and a proactive approach • Working operational knowledge and understanding of online community platform moderation tools (Forums, Blogs, Photo Uploads, Commenting etc.) • Knowledge of the Company’s industry and targeted demographics’ culture, as well as Internet culture • Ability to effectively communicate information and report statistics • Team player, detail focused and reliable • Good technical understanding and can pick up new tools quickly • Have a good knowledge of principles of customer service •Availability to work days, evening, nights, as well as weekends as and when required.
Gender Any
Experience 1 - 2 Years.
Salary (L.E.) Negotiable
Job Contact Info. jobs@smstechnology.net
